Privacy Policy

Effective Date: March 10, 2026

This Privacy Policy describes how CoachToFit ("Company", "we", "our", "us") collects, uses, and protects personal information when you visit coachtofit.com and use our online coaching and wellness services.

1. Information We Collect

Personal Data

We may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and payment information
• Account login credentials
• Health or fitness preferences voluntarily provided

Automatically Collected Data

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring websites

This information helps improve our services and user experience.

2. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data based on:

• Contractual necessity – to provide purchased services
• Legitimate interest – improving our platform and security
• Consent – for marketing communications
• Legal obligations

3. How We Use Your Information

• We use collected information to:
• Provide coaching, fitness, and wellness services
• Manage user accounts
• Process payments
• Deliver digital content and courses
• Communicate updates or support
• Improve website performance
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and analytics tools to:

• Improve website performance
• Understand user behavior
• Personalize user experience

Users can disable cookies through browser settings.

5. Sharing of Information

We do not sell personal information.

Information may be shared with trusted third parties including:

• Payment processors
• Website hosting providers
• Analytics services
• Customer support platforms

These providers process data only to perform services on our behalf.

6. Data Retention

Personal data is retained only as long as necessary for:

• Providing services
• Legal compliance
• Business operations

7. Your Rights (GDPR & US Privacy Laws)

Users may request to:

• Access personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict processing
• Withdraw consent for marketing
• Request data portability

Requests may be submitted through our contact information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access or misuse.

9. Children's Privacy

Our services are not intended for individuals under 18 without parental consent.

10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page.

11. Contact Information

For privacy-related inquiries:

Email: [support@coachtofit.com](mailto:support@coachtofit.com)

CoachToFit

Terms and Conditions

Effective Date: March 10, 2026

By accessing coachtofit.com, you agree to these Terms and Conditions.

1. Services

CoachToFit provides:

• Online yoga classes
• Meditation and mindfulness training
• Fitness and wellness coaching
• Educational content and programs

2. Eligibility

Users must be at least 18 years old or have parental consent.

3. Account Responsibility

Users are responsible for maintaining the confidentiality of their account credentials.

4. Payments

Some services require payment before access is granted.

Pricing may change without prior notice.

5. Intellectual Property

All content including videos, courses, graphics, and materials is the property of CoachToFit and protected by copyright laws.

Users may not reproduce or distribute content without permission.

6. Acceptable Use

Users agree not to:

• Share account credentials
• Copy or redistribute course material
• Disrupt services or website functionality
• Use services for unlawful activities

7. Limitation of Liability

CoachToFit shall not be liable for:

• injuries resulting from participation in exercises
• technical service interruptions
• third-party platform failures

8. Termination

We may suspend or terminate accounts violating these terms.

9. Governing Law

These Terms are governed by applicable international consumer protection laws and applicable jurisdiction laws.

CoachToFit

Payment Policy

Payments for services may include:

• subscription plans
• coaching sessions
• workshops
• digital courses

Payments must be made through approved payment processors.

Accepted methods may include:

• credit cards
• debit cards
• digital payment platforms

Users agree to provide accurate billing information.

Failure to complete payment may result in suspension of service access.

CoachToFit

Refund Policy

Because CoachToFit provides digital and coaching services, refund eligibility is limited.

Refunds may be issued in cases such as:

• duplicate payments
• technical issues preventing service access
• billing errors

Refund requests must be submitted within 7 days of purchase.

Approved refunds are processed within 5-10 business days.

CoachToFit

Cancellation Policy

Users may cancel subscriptions at any time.

Cancellation becomes effective at the end of the current billing cycle.

Private coaching sessions must be cancelled 24 hours in advance.

Late cancellations may result in session charges.

CoachToFit

Delivery Policy

All services are delivered digitally.

After successful payment:

• course access may be granted immediately
• coaching session scheduling instructions are sent via email
• digital materials are accessible through the user account dashboard

If access is not received within 24 hours, users should contact support.

CoachToFit

Health & Fitness Disclaimer

CoachToFit provides wellness and fitness education.

Content is not medical advice.

Users should consult a qualified healthcare professional before beginning any exercise program.

Participation in physical activity carries risk of injury. Users assume full responsibility for their participation.

Terms and Conditions - CoachToFit

By accessing coachtofit.com, you agree to these Terms and Conditions.

Services

CoachToFit provides:

• Online yoga classes.
• Meditation and mindfulness training
• Fitness and wellness coaching
• Educational content and programs

Eligibility

Users must be at least 18 years old or have parental consent.

Account Responsibility

Users are responsible for maintaining the confidentiality of their account credentials.

Payments

Some services require payment before access is granted.

Pricing may change without prior notice.

Acceptable Use

Users agree not to:

• Share account credentials
• Copy or redistribute course material
• Disrupt services or website functionality
• Use services for unlawful activities

Limitation of Liability

CoachToFit shall not be liable for:

• Injuries resulting from participation in exercises
• Technical service interruptions
• Third-party platform failures

Termination

We may suspend or terminate accounts violating these terms.

Governing Law

These Terms are governed by applicable international consumer protection laws and applicable jurisdiction laws.

Payments for services may include:

• subscription plans
• coaching sessions
• workshops
• digital courses

Payments must be made through approved payment processors.

Accepted methods may include:

• credit cards
• debit cards
• digital payment platforms

Users agree to provide accurate billing information.

Failure to complete payment may result in suspension of service access.

Content Usage Policy - CoachToFit

At CoachToFit, we provide a wide range of content, including yoga classes, fitness guides, wellness articles, videos, and other resources to support your health and wellness journey. This Content Usage Policy outlines how you may access, use, and share our content to ensure a respectful and lawful experience for all users.

1. Ownership of Content

• All content available on CoachToFit, including but not limited to videos, images, text, audio, and downloadable materials, is the exclusive property of CoachToFit or its licensors.
• Content is protected by copyright, trademark, and other intellectual property laws.
• Unauthorized use of our content is strictly prohibited.

Permitted Use

You are granted a non-exclusive, non-transferable, and revocable license to access and use the content for personal, non-commercial purposes only.

Examples of permitted use include:

• Streaming yoga classes or videos for personal practice.
• Reading and downloading wellness guides for personal use.
• Sharing links to CoachToFit content on social media (with proper attribution).

Prohibited Use

You agree not to:

• Copy, reproduce, or distribute any content without prior written consent from CoachToFit.
• Share login credentials with others to allow unauthorized access to the platform.
• Download, record, or save videos or other streaming content for offline use unless explicitly allowed.
• Modify, edit, or create derivative works based on CoachToFit content.
• Use the content for commercial purposes, such as teaching classes, creating courses, or promoting a business.
• Engage in unauthorized sharing of content through file-sharing platforms, torrents, or other means.

Sharing Content

• You may share links to CoachToFit content on social media, blogs, or other platforms, provided you include proper attribution (e.g., "Source: CoachToFit").
• Do not embed, mirror, or host our content on third-party platforms without prior approval.

User-Generated Content

• If you submit content (e.g., comments, reviews, or forum posts) to CoachToFit, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display that content for promotional or educational purposes.
• User-generated content must comply with our Code of Conduct and must not:
• Contain offensive, inappropriate, or illegal material.
• Infringe on the intellectual property rights of others.

Reporting Violations

• If you believe someone is using CoachToFit content in violation of this policy, please report it to us at support@coachtofit.com.
• Provide details of the violation, including links or evidence, to help us investigate and take appropriate action.

Consequences of Violations

Violating this Content Usage Policy may result in:

• Account suspension or termination.
• Legal action to protect our intellectual property rights.
• Fines or penalties for unauthorized use of content.

Changes to This Policy

• CoachToFit reserves the right to update or modify this Content Usage Policy at any time.
• Significant changes will be communicated via email or platform announcements.
• Continued use of the platform after changes constitute acceptance of the updated policy.

Health and Safety Disclaimer - CoachToFit

At CoachToFit, your health and safety are our top priorities. However, it is important to understand that yoga, fitness, and wellness exercises involve physical activity that carries inherent risks. By using our platform and participating in our programs, you acknowledge and agree to the following Health and Safety Disclaimer.

General Disclaimer

• The content provided on CoachToFit, including yoga classes, fitness routines, and wellness advice, is intended for informational purposes only.
• It is not a substitute for professional medical advice, diagnosis, or treatment.
• Always consult with a qualified healthcare provider before starting any new exercise or wellness program, especially if you have pre-existing medical conditions, injuries, or are pregnant.

Physical Activity Risks

• Yoga and fitness exercises involve physical exertion and may pose risks, including but not limited to:
• Muscle soreness, strain, or injury.
• Aggravation of pre-existing medical conditions.
• Dizziness or fainting.
• It is your responsibility to assess your physical and mental fitness before participating in any activity on our platform.

Recommendations for Safe Practice

• Listen to Your Body: Stop immediately if you feel pain, discomfort, dizziness, or shortness of breath.
• Use Proper Equipment: Ensure you have a safe and stable space, appropriate footwear, and yoga mats or props as needed.
• Follow Instructions: Pay close attention to the guidance of instructors and avoid forcing your body into poses or movements that feel uncomfortable.
• Hydration and Rest: Stay hydrated and take breaks as needed during your practice.

Not Suitable for Certain Conditions

• The content on CoachToFit may not be suitable for individuals with certain health conditions, including but not limited to:
• Heart disease or cardiovascular issues.
• Severe back, neck, or joint problems.
• Recent surgeries or injuries.
• If you are unsure whether a specific program is safe for you, consult your doctor or a certified health professional before proceeding.

No Guarantees of Results

• While our programs are designed to promote health and wellness, individual results may vary.
• CoachToFit does not guarantee specific outcomes, such as weight loss, increased flexibility, or improved mental health.

Limitation of Liability

• By using CoachToFit, you agree to assume full responsibility for any risks, injuries, or damages resulting from your participation in our programs.
• CoachToFit, its instructors, and affiliates shall not be held liable for:
• Injuries sustained during the use of our platform.
• Misuse of the content or failure to follow safety guidelines.
• Any health issues arising from participation in our programs.

Professional Advice

• The instructors and contributors on CoachToFit are certified professionals in their respective fields.
• However, their advice and guidance should not replace the advice of licensed medical or healthcare practitioners.

Emergency Situations

If you experience a medical emergency while practicing, stop immediately and seek professional medical assistance.

Acceptance of Risk

• By using CoachToFit, you acknowledge that you have read, understood, and agreed to this Health and Safety Disclaimer.
• You voluntarily assume all risks associated with your participation in our programs.

Instructor and Partner Policy - CoachToFit

At CoachToFit, we aim to foster a professional, supportive, and collaborative environment for our instructors and partners. This policy outlines the expectations, responsibilities, and guidelines for instructors and partners associated with our platform.

Eligibility and Onboarding

a. Instructor Requirements

• Instructors must have relevant certifications and/or qualifications in yoga, fitness, or wellness from recognized institutions.
• A minimum of 1-2 years of teaching experience is preferred.
• Instructors must provide proof of certification, identification, and any additional documentation requested during the onboarding process.

b. Partner Requirements

• Partners must align with CoachToFit’s mission of promoting health, wellness, and mindfulness.
• Partnerships may include collaborations for content creation, product promotions, or co-hosted events.

c. Background Checks

CoachToFit reserves the right to conduct background checks on all instructors and partners to ensure a safe and trustworthy environment for our users.

Conduct and Professionalism

a. Instructor Code of Conduct

Instructors must:

• Provide clear, safe, and professional guidance during classes.
• Respect the physical and emotional boundaries of participants.
• Avoid any inappropriate comments, behavior, or physical contact.
• Ensure punctuality and preparedness for scheduled classes.

Instructors are prohibited from:

• Promoting personal businesses or services without prior approval.
• Soliciting tips, donations, or payments outside the platform.

b. Partner Code of Conduct

Partners must:

• Represent CoachToFit in a professional and ethical manner.
• Avoid misrepresentation or false claims about the platform or its services.
• Comply with all legal and regulatory requirements related to their partnership activities.

Content Creation and Ownership

a. Instructor Content

• Instructors may create and upload original content (e.g., yoga routines, wellness videos) to CoachToFit.
• All content created for CoachToFit becomes the property of the platform unless otherwise agreed upon in writing.
• Instructors grant CoachToFit the right to use, modify, and distribute their content for promotional and educational purposes.

b. Partner Content

• Partners must ensure that any content they provide complies with copyright laws and does not infringe on the intellectual property rights of others.
• CoachToFit reserves the right to approve or reject partner content based on its relevance and quality.

Payment and Compensation

a. Instructor Payment

Instructors are compensated based on:

• Number of classes conducted.
• Engagement metrics (e.g., views, attendance, user ratings).
• Payments are processed monthly, and instructors must provide accurate payment details to avoid delays.

b. Partner Compensation

• Compensation for partners is determined by the terms outlined in individual partnership agreements.
• Partners may receive a percentage of revenue, flat fees, or other benefits as agreed upon.

Termination and Dispute Resolution

a. Termination of Agreement

• CoachToFit reserves the right to terminate agreements with instructors or partners for:
• Breach of this policy or platform guidelines.
• Misconduct, fraud, or unethical behavior.
• Failure to meet performance standards or deliverables.
• Instructors and partners may terminate their agreements by providing a written notice of at least 30 days.

b. Dispute Resolution

• Any disputes between instructors, partners, and CoachToFit will be resolved through mediation or arbitration as outlined in the agreement.

Confidentiality

• Instructors and partners must maintain the confidentiality of any sensitive information shared by CoachToFit, including but not limited to:
• User data.
• Platform strategies or features under development.
• Financial or operational details.

Updates to the Policy

• CoachToFit reserves the right to update or modify this policy at any time.
• Changes will be communicated via email or platform notifications.
• Continued participation as an instructor or partner constitutes acceptance of the updated policy.

Users may cancel subscriptions at any time.

Cancellation becomes effective at the end of the current billing cycle.

Private coaching sessions must be cancelled 24 hours in advance.

Late cancellations may result in session charges.

Cancellation and Refund Policy - CoachToFit

This Cancellation and Refund Policy outlines the terms and conditions for canceling subscriptions and requesting refunds for services and products offered on CoachToFit. By subscribing to our services or purchasing our products, you agree to comply with this policy.

Subscription Cancellations

• You may cancel your subscription to CoachToFit at any time.
• To cancel your subscription, follow the instructions in your account settings or contact our Health & Fitness Disclaimer team.
• Upon cancellation, you will retain access to the subscription content until the end of the current billing cycle.
• No refunds will be provided for the remaining portion of the billing cycle.

Subscription Refunds

• Refunds for subscription fees are provided at the discretion of CoachToFit.
• If you are not satisfied with your subscription, contact our Health & Fitness Disclaimer team to request a refund.
• Refund requests must be submitted within 14 days of the initial subscription purchase or renewal date.
• Refunds may be prorated based on the usage of the subscription period.

Product Returns and Refunds

• If you purchase physical products from CoachToFit, you may return them within 30 days of receipt for a refund or exchange.
• Products must be in their original condition and packaging.
• To initiate a return, contact our Health & Fitness Disclaimer team to obtain a return authorization.
• Return shipping costs are the responsibility of the customer unless the product is defective or damaged.
• Refunds will be processed within 14 days of receiving the returned product.

Digital Product Refunds

• Refunds for digital products (e.g., e-books, downloadable content) are provided at the discretion of CoachToFit.
• If you are not satisfied with a digital product, contact our Health & Fitness Disclaimer team to request a refund.
• Refund requests must be submitted within 14 days of the purchase date.
• Refunds may be denied if the digital product has been accessed or downloaded.

Event Cancellations

• If CoachToFit cancels an event (e.g., workshop, retreat), you will receive a full refund of the event fee.
• If you cancel your participation in an event, the following refund policy applies:
• Cancellations made more than 30 days before the event: Full refund.
• Cancellations made 14-30 days before the event: 50% refund.
• Cancellations made less than 14 days before the event: No refund.

Payment Disputes

• If you have a billing dispute or believe that a charge is incorrect, contact our Health & Fitness Disclaimer team to resolve the issue.
• We will investigate the matter and provide a resolution within 7 business days.
• Filing a chargeback with your credit card company without contacting us may delay the resolution process.

Exceptions

• CoachToFit reserves the right to make exceptions to this Cancellation and Refund Policy on a case-by-case basis.
• Exceptions may be granted in cases of medical emergencies, unforeseen circumstances, or other extenuating factors.

Changes to This Policy

• CoachToFit reserves the right to update or modify this Cancellation and Refund Policy at any time.
• Changes will be communicated via email or platform notifications.
• Continued use of the platform after changes constitute acceptance of the updated policy.

All services are delivered digitally.

After successful payment:

• Course access may be granted immediately
• Coaching session scheduling instructions are sent via email
• Digital materials are accessible through the user account dashboard

If access is not received within 24 hours, users should contact support.

CoachToFit provides wellness and fitness education.

Content is not medical advice.

Users should consult a qualified healthcare professional before beginning any exercise program.

Participation in physical activity carries risk of injury. Users assume full responsibility for their participation.

Complaint Policy - CoachToFit

This Complaint Policy outlines the procedures for raising concerns and filing complaints regarding services, content, or user experiences on CoachToFit. We value your input and are committed to addressing your concerns in a fair and timely manner.

How to Raise a Complaint

If you have a serious concern or complaint regarding our services, content, or user experiences, we encourage you to file a formal complaint.

Complaints should be submitted in writing through the following channels:

• Complaint Form: Complete the complaint form available on our website or platform.
• Email: Send an email to complaints@coachtofit.com.

Please provide a detailed description of the issue, including relevant dates, times, and individuals involved.

Include any supporting documentation or evidence that may help us investigate your complaint.

Complaint Handling Process

• Upon receiving a complaint, we will acknowledge receipt within 3 business days.
• We will assign a dedicated investigator to review the complaint and gather relevant information.
• We may contact you to request additional details or clarification.
• We will conduct a thorough investigation and take appropriate action to address the issue.
• We will provide a written response to your complaint within 14 business days, outlining our findings and proposed resolution.

Escalation Process

If you are not satisfied with the resolution provided, you may escalate your complaint to a higher level of management.

• To escalate your complaint, send an email to escalation@coachtofit.com, referencing your original complaint and the reasons for your dissatisfaction.
• Your escalated complaint will be reviewed by a senior manager, who will conduct a further investigation and provide a final resolution within 7 business days.

Confidentiality

• We will treat all feedback and complaints with strict confidentiality.
• Your personal information will be protected in accordance with our Privacy Policy.
• We will only disclose your information to individuals who need to know in order to investigate and resolve your complaint.

False or Malicious Complaints

• We reserve the right to disregard or take action against false or malicious complaints that are intended to harm our reputation or disrupt our services.
• We may pursue legal remedies against individuals who submit false or malicious complaints.

Continuous Improvement

• We are committed to using feedback and complaints to continuously improve our services, content, and user experiences.
• We will regularly review feedback and complaints to identify trends, patterns, and areas for improvement.
• We will implement changes and updates based on feedback and complaints to enhance the quality and effectiveness of our platform.